Sets, Lots, and Collections
One Piece

Frequently Asked Questions

We offer mixed packs that may include a combination of letters, envelopes, and other sealed products. These packs are designed to offer exceptional value, allowing buyers to purchase multiple products at a reduced price.

Sellers are required to provide detailed descriptions and photos of the lots they list. It is important to review these descriptions carefully and check the seller's ratings to ensure that the lot meets your expectations.

Yes, selling lots is welcome on our platform. If you decide to sell a lot, be sure to include accurate descriptions and photos of all the items included so that buyers know exactly what they are purchasing.

If you find discrepancies between the lot received and the description provided, please contact the seller to try to resolve the issue. If the situation is not resolved satisfactorily, you can contact our support team by opening a dispute.

Returns are subject to individual seller policies. It is vital to review these policies before making a purchase to understand your rights and return options in case you are not satisfied.

Lots are shipped directly by sellers, who must specify their shipping policy in the listing. This includes details about shipping handling, costs, and expected delivery times.

Verify the originality of lots by reviewing the detailed descriptions and photographs provided by sellers. Evaluating the seller's previous ratings and comments will also help you ensure the authenticity of the products.

If the contents of the lot are not as described, it is important to contact the seller to discuss how to resolve this discrepancy. If an agreement cannot be reached, our support team is available to intervene and facilitate a solution.

Many sellers offer lots in larger quantities, which can be an interesting option for shops or large collectors. These offers often include more attractive prices and special conditions.

If you have problems with the delivery of a lot, please contact the seller first to check the status of the shipment. If you are unable to resolve the problem, please feel free to open a dispute so that our team can help you obtain a resolution.